Introduction
Solo Driving Training is trusted driving school in Melbourne, providing high-quality driving
education and ensuring the safety, respect, and satisfaction of learners. The policy below
expresses our major commitments, expectations, and operational procedures to provide
professionally secured surroundings.
Code of Conduct at Solo Driving Training
- All instructors and learners must treat each other with respect and professionalism.
- Discriminatory, abusive, or inappropriate behavior will not be tolerated.
- Learners must follow the instructions of their driving instructor for safety and compliance.
- All vehicles used for training must be in roadworthy condition and meet legal requirements.
Lesson Booking and Cancellation Policy at Solo Driving Training
- Lessons must be booked in advance via phone, email, or our online form.
- Cancellations or rescheduling require at least 24-hour notice. A late cancellation fee may apply.
Solo Driving Training reserves the right to cancel or reschedule lessons due to unforeseen
circumstances, such as instructor unavailability or severe weather conditions.
Solo Driving Training’s Payment Policy
- Payment for lessons must be made in full before or at the time of the lesson.
- We accept various payment methods, including credit/debit cards, bank transfers, and cash.
- Refunds will only be issued under exceptional circumstances, subject to management approval.
Safety and Compliance
The use of mobile phones or any other distractions during lessons is strictly prohibited.
If a learner is suspected to be under the influence of alcohol or drugs, the lesson will be canceled immediately, and no refund will be provided.
Instructors will ensure that all training is conducted in compliance with Victorian road laws and safety regulations.
If a learner is suspected to be under the influence of alcohol or drugs, the lesson will be canceled immediately, and no refund will be provided.
Instructors will ensure that all training is conducted in compliance with Victorian road laws and safety regulations.
Privacy Policy of Data
Solo Driving Training collects and stores personal information to provide effective services.
We do not share personal details with third parties without consent, except as required by law.
All personal information is stored securely and used strictly for service-related purposes.
We do not share personal details with third parties without consent, except as required by law.
All personal information is stored securely and used strictly for service-related purposes.
Complaints and Feedback
We welcome feedback to improve our services.
Any complaints should be reported to our management team via email or phone for prompt resolution.
We are committed to addressing complaints fairly and professionally.
Any complaints should be reported to our management team via email or phone for prompt resolution.
We are committed to addressing complaints fairly and professionally.
Learner Responsibilities
Arrive on time for lessons.
Follow all safety instructions provided by the instructor.
Notify the instructor of any medical conditions or concerns that may affect driving ability.
Instructors can assist learners in booking their driving tests and preparing for them.
Solo Driving Training does not guarantee a pass in the driving test but ensures learners are well-prepared.
Follow all safety instructions provided by the instructor.
Notify the instructor of any medical conditions or concerns that may affect driving ability.
Instructors can assist learners in booking their driving tests and preparing for them.
Solo Driving Training does not guarantee a pass in the driving test but ensures learners are well-prepared.
Amendments to Policy
Solo Driving Training reserves the right to update or modify this policy at any time.
Learners and instructors will be informed of any significant policy changes.
For further inquiries, contact us at:
We appreciate your cooperation in maintaining a safe and professional driving education
environment.